Make sure you’re
Verified to Fly
Validate your travel documents and arrive at the airport with confidence knowing that you’ve met all essential COVID-19 requirements long before your flight. When you’ve been Verified to Fly, you can fast track straight to our Verified to Fly desks at the airport for a quicker and simpler check-in.
Please submit all your documents in one email when you have received your negative PCR test result. You must do this no later than six hours before your flight.
Verified to Fly is currently available in Abu Dhabi and all of our worldwide airports, excluding Bangladesh, China , India, Pakistan and Sri Lanka.
Wherever you’re travelling to, please make sure to check the latest travel regulations for up-to-date visa and entry requirements for your destination – you may be denied boarding at the airport otherwise.
You must meet all visa and entry requirements to travel, even if you’ve been Verified to Fly.
Verified to Fly is available from seven days before your flight, and you’ll be able to send us your documents as soon as you’ve received the result of your COVID-19 PCR test.
As long as your COVID-19 documents are in order, you’ll be Verified to Fly, subject to presenting a valid passport and visa at the airport.
Visit Manage my booking and enter your email address and contact details
We’ll send you an email with the COVID-19 travel requirements for your destination
Reply to that email with the relevant documents for our team to check them – there’s no need to send your passport
When you’ve been Verified to Fly, check in online when it opens to download your boarding pass, then head straight to our Verified to Fly desks at the airport
We understand there’s more to think about when you travel at the moment. With Verified to Fly, you can relax knowing that we’ve checked your COVID-19 travel documents, so you’ll be ready to fly long before take-off.
We’re experiencing long queues at the airport as we process essential COVID-19 travel documents. When you’ve been Verified to Fly, you can fast track straight to our Verified to Fly desks to check in and drop your bags quickly.
You can check your Verified to Fly status at any time at Manage my booking. If your flight is delayed or cancelled, or there is a last-minute change in requirements, your Verified to Fly status may change.
Travel regulations
Please check the travel regulations carefully before you fly to understand the visa, entry, testing and quarantine requirements for your destination – you may be denied boarding at the airport otherwise, even if you’ve been Verified to Fly.
We’ll email you to let you know exactly what documents you need to meet the COVID-19 requirements for your destination. There’s no need to send us your passport or visa, as these will be checked when you arrive at the airport.
Remember, it’s your responsibility to make sure that you meet all visa and entry requirements for your destination – you may be denied boarding at the airport otherwise, even if you’ve been Verified to Fly.
Verified to Fly is available from seven days before your flight. At that point, we recommend that you enter your contact details so that we can send you a list of the travel documents required for your trip. Please only send us your documents when you’ve received your negative COVID-19 PCR test. In most cases, this will be within 72 hours of your flight.
Our team will start reviewing your documents as soon as possible, and we’ll prioritise documents based on your flight departure time. That means we can ensure that you’re Verified to Fly well before you arrive at the airport. You can also check your Verified to Fly status at any time at Manage my booking.
The quickest and simplest way to check your Verified to Fly status is to visit Manage my booking. We’ll also send you an email as soon you’ve been Verified to Fly.
If your flight is delayed or cancelled, or there is a last-minute change in requirements, your Verified to Fly status may change, and you may be required to resubmit your documents.
If your status shows as “Not Verified”, we may not have checked your documents yet, or something you submitted may not have been approved. Please make your way to the airport and make sure that you have all of the required documents with you. Our check-in agents will review your documents and you will be cleared to fly subject to your documents, passport and visa being valid.
No. As part of our Verified to Fly service, we will check your COVID-19 travel documents, and your passport and visa will be checked at the airport. You must make sure that you meet all visa and entry requirements for your destination, as you may be denied boarding at the airport otherwise. You can check all travel requirements at etihad.com/destinationguide.
No, Verified to Fly is a complimentary service.
It’s not mandatory to use our Verified to Fly service, though it is highly recommended to help make checking in at the airport quicker and smoother. It also means that you have one less thing to think about before you fly, making preparing for your trip simple.
If your flight has been delayed or cancelled, you may be required to resubmit your documents in order to be Verified to Fly for your new flight.
Please visit etihad.com/manage to check your Verified to Fly status.
