Etihad
Wellness
Your wellness will always be our priority. From complimentary Wellness Kits and thermal screening, to Wellness Ambassadors available 24/7; we’re taking extra steps to make sure you feel comfortable and protected when you travel.
Speak to our specially trained Wellness Ambassadors 24/7 via our live online chat.
Our flexible fares give you the freedom to change your plans if you need to.
We’re the first airline in the world to vaccinate all pilots and cabin crew on board against COVID-19.
Stay up to date with the latest travel requirements.
With Verified to Fly, we’ll check any required COVID-19 documents before you go.
You’ll only need to wear a mask if you’re flying to select destinations. Check our travel requirements for more.
Our aircraft are equipped with HEPA air filters which capture 99% of airborne microbes.
Meals on board go through vigorous testing and are served in line with strict COVID-19 guidelines.
Wellness Kits are available on board, including a face mask, hand gel and sanitising wipes.
Our transfer buses, coaches and cars are deep-cleaned and sanitised after every trip.
Checking in for your trip
Check in online from 30 hours before your flight and download your boarding pass to limit touchpoints at the airport. Or avoid the queues completely with Home check-in in Abu Dhabi.
Prefer a bit more space?
For more space and privacy at the airport and on board, upgrade to Business or book a Neighbour-Free seat in Economy.
Travelling to the airport
Our complimentary chauffeur and coach services are available to get you to and from the airport quickly and easily. There are extra safety measures in place, and all vehicles will be deep-cleaned and sanitised after every trip.
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We understand you’ll have some questions about your trip, so we’re here to help. Get in touch
Our flexible fares give you the option to change your flight if you need to. Depending on the fare you’ve booked, you may be able to change your flight for free, or you may be eligible for a refund.
Find out more
Check in at the airport opens three hours before your flight.
We’ve relaxed our rules around masks on board. You’ll only need to wear a mask if you’re flying to China, India and other select destinations. Check the latest travel requirements for more.
If you are required to wear a mask, please make sure that you carry enough for the duration of your journey. We will carry limited spare masks on board.
Children aged six or older must wear a mask on Etihad flights to China, India and other select destinations. Check the latest travel requirements for more.
We understand it may be difficult for younger children to wear a mask when they travel. If they’re comfortable, we recommend that children aged two to five travelling to these destinations wear a mask as much as they possibly can.
Our airport teams and crew are routinely tested at our hub in Abu Dhabi. They’ll also be wearing personal protective equipment and following social distancing guidelines at all times.
Yes. Our transfer coaches and cars are deep-cleaned and sanitised after every trip, and our drivers wear face masks.
You can pay to print personal documents, like your PCR test result, at selected airports. Please note that printing facilities are not available at every airport.
Yes. The amount of baggage you can bring on board depends on what cabin you’re flying in.
Check your baggage allowance
Yes. You’ll find hand sanitiser in your Wellness Kit on board.
Our onboard toilets are monitored, cleaned and sanitised regularly throughout every flight.
If you can’t find the seat you’re looking for when you check-in online, our team will try to help when you arrive at the airport.
When you’re on board, we ask that you stay in your seat as much as possible, and only change seat if you are asked to do so by our crew.
Our crew are fully trained to manage cases of suspected contagious disease on board, and additional measures have been put in place for COVID-19.
We will notify the relevant health authorities upon arrival.
Our catering facilities go through rigorous hygiene testing before any of our meals are prepared.
Our teams undergo regular testing and thermal screening, and are not permitted to enter the catering unit if they are living in shared or non-company provided accommodation.
All of our team’s accommodation and catering facilities are disinfected every day, and we’ve added sanitisation misting stations at the main entrance of EAS Catering.
On board, food is safely stored and chilled until it is ready to be served in line with strict COVID-19 guideline
The authorities at your arrival airport will refer you for medical assistance if required. This will vary based on the policy of the country you arrive in. You may be referred for a PCR test or asked to quarantine.
Every destination will implement their own guidelines to keep you protected, and you should follow these at all times. Remember to check quarantine measures before you travel.
Read our destination guidelines
At the airport and on board, we’ve introduced additional deep cleaning that focuses on the surfaces that are touched most often. That includes our check-in counters, toilets, seats, seat belts, tray tables and entertainment screens so you can feel comfortable knowing that we disinfect every touchpoint of your journey more regularly.
We’ve also made sure that hand sanitiser is available throughout our airport terminals and on board.
From sterilisation booths to thermal scanning and facial recognition, Abu Dhabi airport is using cutting-edge technology to keep you protected when you fly.
Our flexible fares give you the freedom to rebook your flight if your plans change, meaning you can look forward to flying with peace of mind. Book now.
We work with a network of partners to offer you optional services that make your journey with us even better. When you click a link from one of our partners:
